Mastercard joins mobile-savvy merchants for ‘third level’ Facebook bots

Merchants may find it hard to attract customers to their websites to order food. But they know their customers are active on Facebook.

Merchants may find it hard to attract customers to their websites to order food. But they know their customers are active on Facebook.

Subway, Fresh Direct and The Cheesecake Factory are among the first to use Masterpass-enabled bots on Facebook Messenger to sell their wares over social media.

“Our strategy with Masterpass is to make the wallet available wherever consumers are interacting with merchants and brands,” said Raj Dhamodharan, senior vice president of operating systems and social networks for Mastercard.

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